Privacy policy

PRIVACY POLICY

Last Updated: August 9, 2026

ShadowNest operates this store and website, including the information, content, features, tools, products, and services provided to offer you, the customer, a curated shopping experience (collectively, the “Services”). ShadowNest is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or complete another transaction through the Services, or when you otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences derived from such information:

  • Contact details, including your name, address, billing address, shipping address, telephone number, and email address.

  • Financial information, including credit or debit card information, financial account information, payment card details, transaction information, payment method, payment confirmation, and other payment-related information.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including products you view, add to your cart, save to a wishlist, purchase, return, exchange, or cancel, as well as information about previous transactions.

  • Communications with us, including information you provide when communicating with us, such as when submitting a customer service request or complaint.

  • Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including information regarding your interaction with the Services, such as how and when you access, use, or browse them.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, make a purchase, or otherwise provide personal information.

  • Automatically through the Services, including information collected from your device when you use our products or services or visit our websites, including through cookies and similar technologies.

  • From our service providers, including providers we engage to provide technology or services on our behalf and that may collect or process personal information for us.

  • From our business partners and other third parties.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use personal information to provide the Services and fulfill our contractual obligations to you.

This may include processing payments, managing orders, remembering your preferences and products you are interested in, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to post reviews, and providing a personalized shopping experience.

We may also use personal information to personalize and improve the Services and recommend products based on your purchases or interactions with the Services.

Marketing and Advertising

We may use personal information for marketing and promotional purposes, including sending marketing, advertising, or promotional communications by email or other permitted communication methods.

We may also use personal information to display advertisements for products or services through the Services or other websites, including advertisements based on products you previously purchased, added to your cart, or otherwise interacted with.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide secure shopping and payment experiences, detect, investigate, prevent, or respond to potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and maintain the security of our Services.

If you create an account through the Services, you are responsible for maintaining the confidentiality and security of your login credentials.

We strongly recommend that you do not share your username, password, or other account credentials with anyone.

Communications With You

We use personal information to provide customer support, respond to requests and inquiries, provide the Services effectively, and maintain our business relationship with you.

Legal Purposes

We may use personal information to comply with applicable laws and regulations or respond to valid legal processes, including requests from law enforcement agencies or government authorities.

We may also use personal information to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings and to enforce or investigate potential violations of our terms, policies, or agreements.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy.

These circumstances may include:

  • Shopify, vendors, and service providers that perform services on our behalf, such as information technology management, payment processing, analytics, customer support, cloud storage, order management, and shipping or fulfillment services.

  • Business and marketing partners that help provide marketing services or display advertising.

For example, Shopify may support personalized advertising through third-party services based on your online activity across different merchants and websites.

Our business and marketing partners will process information according to their own privacy notices and applicable laws.

Depending on where you reside, you may have the right to opt out of certain sharing or processing of personal information for personalized or targeted advertising.

You may exercise applicable data-sharing opt-out rights through our designated data-sharing opt-out page:

https://0cq1yv-f1.myshopify.com/pages/data-sharing-opt-out

  • Third parties when you direct, request, or consent to disclosure, such as when information must be provided to deliver products or when you use social media widgets or login integrations.

  • Our affiliates or other companies within our corporate group, where applicable.

  • Parties involved in a business transaction, such as a merger, acquisition, financing, restructuring, bankruptcy, or insolvency proceeding.

We may also disclose information when necessary to comply with legal obligations, respond to subpoenas, warrants, court orders, or similar lawful requests, enforce our Terms of Service or other policies, and protect or defend the Services, our rights, and the rights of our customers or other individuals.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than the country where you reside.

To help protect, develop, and improve our business, we may use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and the Shopify platform.

To provide these features, Shopify may process personal information collected from your interactions with our store, other merchants, and Shopify.

In certain circumstances, Shopify may act as an independent controller of your personal information, including responsibility for responding to requests concerning its use of personal information for these purposes.

For more information about how Shopify processes personal information and the rights available to you, please review Shopify's Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/app-users

Depending on where you reside, you may also be able to exercise certain privacy rights through Shopify's Privacy Portal:

https://privacy.shopify.com/en

THIRD-PARTY WEBSITES AND LINKS

The Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other applicable terms.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared through third-party social media platforms, may also be visible to other users of the Services or users of those third-party platforms.

The inclusion of a third-party link does not necessarily imply that we endorse the third party, its website, its products, or its services unless expressly stated otherwise.

CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age defined by applicable law in the relevant jurisdiction.

If you are a parent or legal guardian of a child who has provided personal information to us, you may contact us using the contact information provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms may be defined under applicable privacy laws, personal information belonging to individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

No security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Additionally, information transmitted to us may not always be secure while in transit. We recommend that you do not use unsecured communication channels to send sensitive or confidential information.

The length of time we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

YOUR RIGHTS AND CHOICES

Depending on where you reside, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and in some cases we may deny a request where permitted by applicable law.

Right to Access

You may have the right to request access to personal information we maintain about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information we maintain about you.

Right to Data Portability

You may have the right to receive a copy of personal information we maintain about you and, in certain circumstances and subject to applicable exceptions, request that we transfer it to a third party.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of personal information or processing of personal information for purposes considered “targeted advertising” under applicable privacy laws.

You may exercise applicable opt-out rights here:

https://0cq1yv-f1.myshopify.com/pages/data-sharing-opt-out

If you visit our website with the Global Privacy Control (“GPC”) preference signal enabled, depending on your location, we may automatically treat that signal as an opt-out request for the applicable browser and device.

Where we can associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.

More information about Global Privacy Control is available at:

https://globalprivacycontrol.org/

Except for Global Privacy Control where applicable, we do not necessarily recognize other “Do Not Track” (“DNT”) signals transmitted by browsers or devices.

Communication Preferences

We may send promotional emails to you.

You can opt out of promotional emails at any time by using the unsubscribe option included in those communications.

If you opt out of promotional communications, we may still send non-promotional communications, including messages relating to your account, purchases, transactions, or orders.

You may exercise applicable privacy rights through the methods provided through the Services or by contacting us using the contact information below.

For additional information regarding Shopify's processing of personal information and applicable rights relating to information processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising applicable privacy rights.

We may need to verify your identity before processing certain requests where permitted or required by applicable law.

Where permitted by applicable law, you may designate an authorized agent to submit requests on your behalf.

Before accepting a request submitted by an authorized agent, we may require evidence that you authorized that person to act on your behalf and may also require you to verify your identity directly with us.

We will respond to valid requests within the timeframes required by applicable law.

COMPLAINTS

If you have a complaint regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you reside, you may have the right to appeal our response or decision or submit a complaint to your applicable local data protection or privacy authority.

INTERNATIONAL TRANSFERS

We may transfer, store, and process personal information outside the country where you reside.

Where applicable, if personal information is transferred outside the European Economic Area (“EEA”) or the United Kingdom, recognized transfer mechanisms may be used, such as the European Commission's Standard Contractual Clauses (“SCCs”) or equivalent mechanisms issued or recognized by the relevant United Kingdom authority, unless the information is transferred to a jurisdiction recognized as providing an adequate level of protection.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

When appropriate, we will publish the revised Privacy Policy through the Services, update the “Last Updated” date, and provide notice of material changes where required by applicable law.

CONTACT

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights available to you, please contact us by email:

ShadowNest
Email: theshadownest@outlook.com